MEM17001
Assist in development and deliver training in the workplace


Application

This unit of competency defines the skills and knowledge required to plan and deliver on-the-job training and review the training program and includes structured or informal training, based on cooperation between trainer and other training personnel and is delivered in a one-to-one or small group situation.

Where assessment skills are required unit MEM17002 Conduct workplace assessment should also be selected.

Where normal supervision of an apprentice is required unit MEM17003 Assist in the provision of on-the-job training should also be selected.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Band: B

Unit Weight: 2


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, job sheets or work instructions

2

Plan for delivery of on-the-job training

2.1

Identify objectives of training and competency to be achieved

2.2

Clarify role in provision of training

2.3

Prepare content required to meet training objectives

3

Deliver on-the-job training

3.1

Explain training objectives to trainee

3.2

Carry out training using appropriate techniques

3.3

Monitor trainee progress and provide constructive feedback to trainee

4

Review training program

4.1

Evaluate training program following feedback from participants according to SOPs

4.2

Record and report training data according to SOPs

4.3

Promote training according to SOPs

Foundation Skills

This section describes those required skills (reading, writing, oral communication and numeracy) that are essential to workplace performance in this unit of competency.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Objectives of training include one (1) or more of the following:

achieve effective and safe operation of equipment

induction to organisational practices and procedures

continuous improvement

provision of technical information

Appropriate techniques include the following:

logical presentation

sound communication methods

explanation

demonstration

practice

feedback

Communication techniques include one (1) or more of the following:

active listening

using pauses

using clear, concise and courteous language

using suitable workplace terminology

questioning to confirm understanding and elicit information

selecting timing of interactions

selecting environments conducive to effective communication


Competency Field

Training